Frankssports.com (the “Site”) attaches great importance to the protection of your personal data. Through this Privacy Statement we want to provide clear and transparent information about how we deal with your personal data and privacy. We make every effort to ensure your privacy and handle personal data with the greatest care. We do everything we can to protect your privacy. In all cases, Frank’s Sport Shop, Inc (the “Company”) and the Site adhere to applicable laws and regulations, including the General Data Protection Regulation. www.frankssports.com shall develop, implement, and maintain adequate technical and organizational security measures to safeguard the security of the Personal Data in accordance with Data Protection Laws.

This website is owned and operated by the Company. We are committed to protecting the privacy of our visitors while they interact with the content, products, and services on the Site. This Privacy Policy applies to the Site only. It does not apply to other websites to which we link. Because we gather certain types of information about our users, we want you to understand what information we collect about you, how we collect it, how that information is used, and how you can control our disclosure of it. You agree that your use of the Site signifies your assent to this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Site.

Information Collected

We collect two types of information from you: i) information that you voluntarily provide to us (e.g. through a voluntary registration process, sign-ups or emails); and ii) information that is derived through automated tracking mechanisms.

Voluntary Registration Information

In order to fully access all services, other than completing a purchase, on the Site you will need to complete a registration process. The registration process consists of providing your, email address, entering a password, and providing a security question. You will also be prompted to provide to us certain personal information, including but not limited to your name, shipping, and billing address (es), phone number, email address, and credit card number. If you have elected to use PayPal, you will be required to log in to your PayPal account in accordance with their requirements. By registering with us, you consent to the use and method of disclosure as described in this Privacy Policy.

We do not collect personally identifiable information about you except when you specifically provide such information to us on a voluntary basis, or to complete a purchase transaction.

Voluntary Information for Services and Features

We also collect personally identifiable information when you choose to use certain other features of the site, including: i) making purchases; ii) consenting to receive emails about upcoming promotions or events, iii) consenting to receive email; and iv) providing customer reviews. When you choose to use these additional features, we may require you to provide your “Contact Information” in addition to other personal information that may be required to complete a transaction such as your phone number, billing and shipping addresses and credit card information. Occasionally, we may also request information such as your shopping preferences and demographics which will help us better serve you and our other users in the future.  If we encounter a problem when processing your order, your personal information may be used to contact you.

Cookies

A cookie is a piece of data stored on the user’s computer tied to information about the user. www.frankssports.com. uses cookies to store visitor’s preferences and to record session information. Our site uses “cookies” and other tracking technologies. Cookies enable us to serve secure pages to our users without asking them to sign in repeatedly. Most browsers allow you to control cookies, including whether to accept them and how to remove them. If a user’s system is idle for a defined time, the cookie will expire, forcing the user to sign in again to continue their session. This prevents unauthorized access to the user’s information while they are away from their computer.

You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser, but please note that if you choose to erase or block your cookies, you will need to re-enter your original user ID and password to gain access to certain parts of the Site.

Third-Party Cookies: In the course of serving advertisements to this site, our third-party advertisers may place or recognize a unique “cookie” on your browser.

Referrals

You may choose to invite friends to www.frankssports.com by using the “Wishlist” email features. www.frankssports.com may store the email addresses you provide so that the respondents may be added to your social network, confirm orders/purchases and to send reminders of the Wishlist items. www.frankssports.com does not sell these email addresses or use them to send any other communication besides Wishlist reminders. Recipients of Wishlist emails may contact www.frankssports.com to request removal of their information from our database.

How We Use Your Information

www.frankssports.com only uses your personal information for the original purposes it was given. Your personal information will not be sold or otherwise transferred to unaffiliated third parties without your approval at the time of collection.

www.frankssports.com will not disclose, use, give or sell any personal information to third parties for any purposes other than to our suppliers and other third parties who need to know in order to deliver services on behalf of www.frankssports.com. Further, www.frankssports.com reserves the right to contact you regarding matters relevant to the underlying service provided and/or the information collected.

Please note that personally identifiable information is used only to provide you with a more enjoyable, convenient online experience and to help us identify and/or provide information, products or services that may be of interest to you. We use your personally identifiable information to support and enhance your use of the Site and its features, including without limitation: fulfilling your order; providing customer service; tracking email invitations you send; and otherwise supporting your use of the Site.

www.frankssports.com may use your personal information for target advertising toward you based on things such as region, gender, interests, goals, habits, etc.

We may permit certain trusted third parties to track usage, analyze data such as the source address that a page request is coming from, your IP address or domain name, the date and time of the page request, the referring Web site (if any) and other parameters in the URL. This is collected in order to better understand our Web site usage and enhance the performance of services to maintain and operate the Site and certain features on the Site. We may use third parties to host the Site; operate various features available on the Site; send emails; analyze data; provide search results and links and assist in fulfilling your orders. Also, we may share personally identifiable or other information with our parent, subsidiaries, divisions, and affiliates.

We may transfer personally identifiable information as an asset in connection with a proposed or actual merger or sale (including any transfers made as part of an insolvency or bankruptcy proceeding) involving all or part of our business or as part of a corporate reorganization, stock sale or other change in control.

www.frankssports.com may disclose Contact Information in special cases where we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating our terms and conditions of use or may be causing injury or interference with our rights, property, our customers, or anyone who could be harmed by such activities.

WE ARE NOT LIABLE OR RESPONSIBLE FOR THE PERSONALLY IDENTIFIABLE OR OTHER INFORMATION YOU CHOOSE TO SUBMIT IN SOCIAL MEDIA FORUMS SUCH AS FACEBOOK OR TWITTER, OR ANY OTHER PUBLICLY ACCESSIBLE SERVICE LINKED TO OUR SITE. USE OF YOUR PERSONALLY IDENTIFIABLE INFORMATION ON SUCH SITE IS SUBJECT TO THE PRIVACY POLICY OF THAT SITE.

You will receive notice when your personally identifiable information might be provided to any third party for any reason other than as set forth in this Privacy Policy, and you will have an opportunity to request that we not share such information, unless we are compelled by legal process to share such information.

We use non-identifying and aggregate information to better design our website and for business and administrative purposes. We may also use or share with third parties for any purpose aggregated data that contains no personally identifiable information.

Payment Processing

Payment details you provide will be encrypted using secure sockets layer (SSL) technology, before they are submitted to us over the internet. Payments made on the Sites are made through our payment gateway provider, AUTHORIZE.NET. You will be providing credit or debit card information directly to AUTHORIZE.NET which operates a secure server to process payment details, encrypting your credit/debit card information and authorizing payment. Information which you supply to AUTHORIZE.NET is not within our control and is subject to AUTHORIZE.NET own privacy policy and terms and conditions.

How We Protect Your Information

We are committed to protecting the information we receive from you. We take appropriate security measures to protect your information against unauthorized access to or unauthorized alteration, disclosure, or destruction of data. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we maintain appropriate physical, electronic, and managerial procedures to safeguard and secure the information and data stored on our system. While no computer system is completely secure, we believe the measures we have implemented reduce the likelihood of security problems to a level appropriate to the type of data involved.

Third Party Advertising

Advertisements appearing on this Site may be delivered to you by www.frankssports.com or one of our Web advertising partners. Our Web advertising partners may set cookies. Doing this allows the advertising partners to recognize your computer each time they send you an advertisement. In this way, they may compile information about where you, or others who are using your computer, saw their advertisements and determine which advertisements are clicked. This information allows an advertising partner to deliver targeted advertisements that they believe will be of most interest to you. www.frankssports.com does not have access to or control of the cookies that may be placed by the third-party advertising servers of ad partners. This privacy statement covers the use of cookies by www.frankssports.com and does not cover the use of cookies by any of its advertisers.

Accessing and Updating Your Personal Information and Preferences

We provide mechanisms for updating and correcting your personal information for many of our services. You may modify or remove any of your personal information at any time by logging into your account and accessing features such as ACCOUNT DETAILS and ADDRESSES.

Children’s Privacy and Parental Controls

We do not solicit any personal information from children under 14. If you are not 14 or older, you are not authorized to use the Site. Parents should be aware that there are parental control tools available online that can be used to prevent children from submitting information online without parental permission or from accessing material that is harmful to minors.

Disclaimer to Security

By consenting to the Terms and Conditions of the Site and hence the Privacy Policy, you acknowledge and agree that no data transmission over the Internet is completely secure. We cannot guarantee or warrant the security of any information you provide to us, and you transmit such information to us at your own risk.

Notification of Changes

www.frankssports.com reserves the right to change this Privacy Policy from time to time at its sole discretion. If at some point in the future, there is a change to our Privacy Policy, unless we obtain your express consent, such change will only apply to information collected after the revised Privacy Policy took effect. Your continued use of the Site indicates your assent to the Privacy Policy as posted at the time of such use.

Your Rights

You have a legal right under the Data Protection Act 1998 to a copy of all the personal information about you held by us. On request, we will provide you with a copy of this information subject to a fee not exceeding the maximum amount permitted by law. You also have a right to correct any errors in that information. As mentioned above, you have a right to prevent the use of your personal information for direct marketing purposes.

CONTACT INFORMATION

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Frank’s Sport Shop, Inc.
Attention: Customer Service
430 E. Tremont Ave.
Bronx, NY 10457

Or email us at customerservice@frankssports.com

Last Update: November 2021